Comcast really wants to switch out boxes that are old new ones

Comcast really wants to switch out boxes that are old new ones

The Philadelphia Inquirer by Jonathan Takiff

Comcast wants your old cable package, demanding that you swap it down for a brand new one.

Initially, the pitch appears appealing. Who doesn’t wish the added interactive features, deeper mix of web and cable networks, and sound control available nowadays with all the X1 platform and cable receivers? To have it, you are going to need to call it quits your old field – losing your stash of championship game moments, comedy bits, favorite films, and never-to-be-rerun concert programs.

While tv receiver/DVRs from Dish system and DirecTV enable customers to maneuver or keep programs for an outside drive that is hard could be connected to a brand new receiver, that choice isn’t available with Comcast Xfinity or Verizon FiOS containers.

Based on a Comcast supply, there isn’t any option to move tracks straight from an old model to a new one. But, no more than 5 percent of clients nevertheless have actually the boxes that are outdated.

There is no recourse that is legal the increasing loss of past tracks. Consumer agreements which can be finalized before activating devices hold that the supplier or maker cannot be held responsible for a lot more than the expense of the hardware if or as soon as the item does not perform.

So which set-top boxes are increasingly being targeted? The fairly older people (see below). Comcast’s local vice that is senior Jim Samaha recently sent out a letter to those customers impacted.

Germantown, Philadelphia resident Tom Di Nardo ignored initial few letters: “I’m always getting mail from Comcast.” Then this previous weekend, warning communications began arriving on their television every quarter-hour declaring their solution had been going to be disrupted.

“Older bins like yours can not keep pace with brand new features and certainly will lose HD stations. Therefore we’d choose to present a brand new one.”

This reduction of high-definition stations on older cable containers is occurring because Comcast has changed the real means it sends signals.

Initially, a few hundred stations had been moved simultaneously through cable lines to a box that is set-top where customers tuned in the people they desired. Now, with all the X1 platform and an even more MPEG-4 that is refined compression scheme, just the channel you have chosen is streamed to your cable box as a much smaller file.

That change that is radical up the bandwidth to carry additional HD and Ultra-HD channels and, more essential, faster online sites that Comcast might have to count on in the event that trend to streaming video clip companies, like Netflix, Hulu, Sling TV, and Amazon, continues. The tech that is new provides much more recordable program storage space, “in the cloud,” that won’t disappear completely in the event that you change bins once again.

East Mount Airy, Philadelphia resident Elayne Bender is mourning the increasing loss of favorite episodes associated with the Voice and “classic Saturday Night Live bits” that may vanish whenever she swaps out her cable that is current package.

Di Nardo, a longtime music that is classical and writer, is bemoaning the 18 hours regarding the Metropolitan Opera’s Ring pattern – a $16 million homage to Wagner’s masterwork – which he dutifully recorded on WHYY’s Y2 arts channel in hi-def.

In order that all isn’t lost, he is now in the middle of copying those shows by way of a DVD recorder – an item that Toshiba, Panasonic, and Magnavox quit making a few years back but could be present in limited quantities online. “The transfer to movie disc is time intensive – this has to be achieved in real-time – additionally the image quality is standard meaning, not too good,” Di Nardo said. “But it beats recording the operas having a camera or a smartphone held up while watching television display.”

Obsolete Comcast cable package models

DCH3416, DCT6200, DCH3200, DCT6412, DCT3416, DCT6416, DCT5100, DCH6200, DCT3412, and DCT6208. A $60 service fee will be charged if an installer is dispatched to your residence. Nonetheless, whenever you can take action your self, you spend absolutely nothing and acquire a free of charge return label for the old field.

В©2017 The Philadelphia Inquirer Written By Tribune Content Agency, LLC.

Leave a Comment

Your email address will not be published.